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Avyukta Intellicall Call Center Expert Hyderabad
18+
Yrs Trust
About Us

Doing this since
2008. Still the best.

Quality tele-calling, CRM integrations, and enterprise dialers for 18+ years — across 9 countries and 91 cities.

The journey began in May 2008 and has a long way to go. By 2024 the company's vision includes completing 475+ center setups and setting up a quality-oriented product application, software, and CRM development unit. Our associates for this bullish journey.

We are providing customers' Call Center Solutions, Strong domain expertise, and extensive technology skills enable us to provide high-quality IT solutions & services to its valued call centers and BPOs. We provide innovative, effective, and high-quality Call center Services to customers worldwide.

We have Reliable Services, offer a smooth delivery of services from our office in Makati, Philippines. Our Predictive Dialer services help all new and old centers to start Quality Center at the most economical price on OPEX and CAPEX modes. We provide Quality predictive Dialer both hard and soft, Hosted Solutions, Work From Home Call Center Solutions, Click to Call, and Voice SMS Services to our respective Customers.

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Why Choose Us

We provide TURNKEY call center solutions

Avyukta Intellicall Consulting Pvt. Ltd. — pioneer in Turnkey Contact Center Solutions with the highest client retention through reliable channel partnerships.

01.
Single Roofed Solution, Thus no Blame Game
The generic issue with SME centers is a blame game among bandwidth and Dialer vendors. With Avyukta, your center attains stability under a single roof.
02.
All Universally Possible Technocommercial Models
Tailor-Made predictive dialer / A Grade VoIP packages as per custom customer requirements. Combos with Free Dialer included.
03.
Free Demo
We provide free live demos rather than singing sales sagas. If we can't satisfy you, we put in more hard work to win you over sooner or later.
04.
24×6 Chat / Phone / Email Support
We provide 24×6 support to our centers for any IVR, ACD, and Dialer-related queries — real humans, real fast.
05.
A Grade VoIP courtesy Welco, Net4, IKF & WorldPhone
It takes QoS to retain Brand Names such as Pizza Hut, HPCL, Amul, Videocon, Onida, KFC, IOCL, Yum, Getit, Gujrat Tourism, and several others.
06.
Money Back Guarantee
In case post-sales 3rd level escalations cannot suffice in worst-case scenarios, we adhere to a 72-hour Refund Policy on a pro-rata basis.
Features

Our Great Features

✅WebRTC (No softphone required on Linux/Windows Machines)
✅SMS/Email OTP verification on lead / recording / report download for better internal security
✅Skills-based ranking and call routing per inbound group (queues) and campaign
✅Queue Prioritization per campaign and inbound group
✅Provision to set user levels and permissions for certain features and campaigns
✅Automated Team Leader for time-based triggers (SMS/Email reminders) for wait time, pause time, No Calls
✅OTP Based Lead Security, Number Masking, Sticky Agent
✅Hot Key Disposition (to save TAT and increase Talk Time)
✅Faster hang up / dispositioning with one key press (Hotkeys)
✅Press 1, Broadcast, OBD, Voice Mail
✅Almost all Inhouse CRM / ERP / MIS integrations (Subjected to API availability on Push / Pull / Both)
✅GPS and Pin Code integration for custom ACD (In/Outbound) call flow
✅Provision for managers to change the selected queues for an agent
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